Certificate in Performance Appraisal

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Introduction

This workshop is designed to give managers the skills and confidence to carry out the annual performance appraisal in a professional and motivational way. Managers will learn that there should be no surprises; therefore they should have regular one-on-ones with each of their reports to give them feedback and enable them to improve and develop performance. Managers will have the opportunity to practice in role play situations.

Key business benefits

  • Challenge and motivate staff;
  • Improve overall performance;
  • Retain staff.

Skills Acquired

  • Appraisal interview skills;
  • Importance of motivation;
  • Writing objectives.

Learning objectives

  • Study Performance Appraisal Criteria and benchmark with best practice;
  • Agree the importance of regular appraisal;
  • Practice one to one discussion and feedback sessions;
  • Learn how to agree and write performance goals and objectives;
  • Understand the impact of our communication style in motivating improved performance;
  • Develop the skills to write a development plan for each direct report.

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