BSC Maturity Model
The Balanced Scorecard Maturity Model is a valuable tool used to gather information about the current state of the BSC management systemm (organization, division, department or team). The survey assesses the usage of objectives, their alignment to strategy, the BSC implementation process and decision making process . The statements used are meant to assess each building block of the BSC Framework:
1. BSC Architecture
2. Objectives and KPIs alingment
3. BSC implementation process
4. Data gathering
5. Decision Making
Each statement must be rated on a scale from 1 to 5 depending on its relevancy to actual practice, and based on the rating provided, the entity can fall into one of the following maturity levels:
1 - Initial
2 - Emergent
3 - Structured
4 - Integrated
5 - Optimized
1. Express interest
2. Receive the Maturity Model Guide and online questionnaire
3. Complete the online questionnaire
4. Receive the maturity level overall score
This service provides the following deliverables:
1. Balanced Scorecard Maturity Guide - brief handbook on how to effectively deploy the maturity model questionnaire.
2. Score Analysis Report - the responses of the questionnaire are processed by The KPI Institute's team and the BSC maturity level is communicated in the form of a score from a 1 to 5 and a short interpretation of results. The scores are provided also granular, for each building block.
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