How to use a rigorous KPI Measurement Framework

Summary outline of the webinar

The webinar addresses the most challenging aspects in working with KPIs. By acquiring knowledge on KPI selection and data gathering, you will be able to efficiently report on performance and optimize your data collection process, in order to obtain better business results.

Main topics covered

• KPI Terminology;
• KPI Selection;
• KPI Documentation;
• Target Setting;
• Data Gathering.

Key Learning Points

• Differentiate between objectives, KPIs and initiatives;
• Discover best practice techniques for KPI selection;
• Understand how to document KPIs in a standardized template;
• Learn when and how to set up targets for your KPIs;
• Find ways to improve the data gathering process.