The KPI Dictionary Volume II: Industries
About the KPI Dictionary
The result of a 7 years research program run by The KPI Institute, this KPI Dictionary complements the already published KPI Compendium, which lists over 20,000 KPI examples. The novelty of The Institute's publication is based on the inclusion of more details for each KPI example and the separation of the content in two volumes: volume 1 for examples grouped by Functional Area and volume 2 for KPI examples grouped by Industry. All volumes contain a unique KPI identification number that traces the example to its file on www.smartKPIs.com, a KPI examples database operated by The KPI Institute.
Structure of The KPI Dictionary Volume II: Industries
The work enlists the names and calculation formulas for more than 4,800 KPIs, which have been documented over the past years, being a useful tool in the process of understanding, selecting and working with KPIs.
Professionals, practitioners, consultants, researchers, managers and academicians can have in their own library a rich database with the most important elements of key performance indicators: definitions and formulas. They don’t have to look anymore for them through dozens of publications, as The KPI Dictionary brings the most relevant information in these unique book.
The KPI Dictionary is easy to use and focuses on presenting performance indicators grouped into 25 main industries.
The KPI taxonomy presented in this dictionary covers different industries such as:
- Arts and Culture
- Construction and Capital Works
- Education and Training
- Financial Institutions
- Government- Local
- Government- State/ Federal
- Hospitality and Tourism
- Infrastructure Operations
- Non-profit/ Non-governmental
- Postal and Courier Services
- Professional Services
- Real Estate/ Property
- Sport Management
- Telecommunications/ Call Center
This dictionary provides valuable information on over 4,800 KPIs not only by defining them, but also by presenting the calculation formula for each and every one of them. It is a innovative tool, essential for assessing and optimizing performance in 25 main industries, each having several subcategories.
"I have referred to a report from smartKPIs.com for one of my assignments earlier and have found it very helpful."
Birju Sheth, India
"The materials are designed in a simple yet rich way."
Senior Performance Specialist, National Water Company, Saudi Arabia
"Great value taken from the content that could be easily applied to our organisation."
Head of Human Resources Business solutions, Qatar Petroleum, Qatar
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