The KPI Dictionary Volume I: Functional Areas
About the KPI Dictionary
The result of a 7 years research program run by The KPI Institute, this KPI Dictionary complements the already published KPI Compendium, which lists over 20,000 KPI examples. The novelty of The Institute's publication is based on the inclusion of more details for each KPI example and the separation of the content in two volumes: volume 1 for examples grouped by Functional Area and volume 2 for KPI examples grouped by Industry. All volumes contain a unique KPI identification number that traces the example to its file on www.smartKPIs.com, a KPI examples database operated by The KPI Institute.
Structure of The KPI Dictionary Volume I: Functional Areas
The work enlists the names and arithmetic rules for more than 3,200 KPIs from different Functional Areas, being a useful tool in the process of understanding, selecting and working with KPIs.
Professionals, practitioners, consultants, researchers, managers and academicians can have in their own library a rich database with the most important elements of key performance indicators: definitions and formulas. They don’t have to look anymore for them through dozens of publications, as The KPI Dictionary brings the most relevant information in these unique book.
The KPI Dictionary is easy to use and focuses on presenting performance indicators grouped into 16 main functional areas.
The KPI taxonomy presented in this dictionary covers different industries such as:
- Corporate Services
- Corporate Social Responsibility
- Governance, Compliance and Risk
- HSSE (Health, Safety and Security)
- Human Resources
- Information Technology
- Knowledge and Innovation
- Marketing and Communications
- Online Presence- eCommerce
- Portfolio and Project Management
- Production and Quality Management
- Sales and Customer Service
- Supply Chain, Procurement, Distribution
This dictionary provides valuable information on over 3,200 KPIs not only by defining them, but also by presenting the calculation formula for each and every one of them. It is an innovative tool, essential for assessing and optimizing performance in 16 main functional areas, each having several subcathegories.
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